Frequently Asked Questions
How do I report a broken appliance?
Register as a customer, log in to your account, and choose "Request a Repair". Fill in the title, appliance category, problem description, and optionally attach a photo and video.
How can a provider join the platform?
When registering, choose the "Provider" account type. After logging in, fill out your provider profile under "My Provider Profile", then post listings under "My Listings".
Who approves provider listings?
Every listing goes through an admin review before it becomes publicly visible on the "Providers" page.
Is my data secure?
Yes. Passwords are stored hashed, all forms are protected against CSRF attacks, and uploaded files are strictly validated before being saved on the server.